We want to get you your order as soon as possible so we ship worldwide using Canada Post and DHL, see below for rates.
Once an item leaves us shipping time frames are out of our control but to get your order into your hands (and on you) as soon as possible, we do ship as quickly as possible. If you have any shipping concerns or requests, please contact us at firstname.lastname@example.org
Items ordered generally ship within 2 business days, but your skin care is made in small batches so if an item is backordered it might take a little longer to ship. If this happens, we’ll let you know by email. Once your skin care has shipped, you’ll get a confirmation email with tracking details.
International orders may incur customs or import duties. Please note that you, the buyer, are 100% responsible for these charges. Unfortunately, customs delays are out of our hands so your order may take a littler longer than expected when crossing borders.
$10 CAD flat rate to anywhere in Canada, free shipping over CAD $100
$20 CAD flat rate shipping to anywhere in United States, free shipping over CAD $100
$30 CAD flat rate on orders anywhere outside of Canada and US
Returns & Order Issues
Due to the nature of our products, we do not accept returns.
Getting damaged stuff in the mail is the worst so we’ll happily replace any damaged items within 72 hours of delivery. No returns or exchanges will be granted following this period after delivery.
We want you to love your skin care, so under certain circumstances, we may offer a store credit or replacement. If you have any concerns about your order, please contact us.