Shipping Methods

We ship worldwide using Canada Post and DHL, see below for rates.

We do our best to ship items as quickly as possible. Items ordered generally ship within 2 business days, unless otherwise noted. Your skin care is made in small batches so if an item is backordered, it may take a little longer to ship. If this is the case, we will let you know by email. Once your skin care has shipped, you will receive a confirmation email with tracking details. 

Once an item leaves us shipping time frames are out of our control but to get your order into your hands (and on you) as soon as possible, we do ship as quickly as possible. If you have any shipping concerns or requests, please contact us at sales@originalhuman.co

International orders may incur customs or import duties. Please note that you, the buyer, are 100% responsible for these charges. Unfortunately, customs delays are out of our hands so be aware that your order may take a littler longer than expected when crossed borders. 

CAD $10 flat rate to anywhere in Canada, free shipping over CAD $100

CAD $20 flat rate shipping to anywhere in United States, free shipping over CAD $150

CAD $30 flat rate on orders anywhere outside of Canada and US 

Returns & Order Issues

Due to the nature of our products, we do not accept returns. 

We will gladly replace any damaged items within 72 hours of delivery. No returns or exchanges will be granted following this period after delivery. 

We want you to love your skin care, so under certain circumstances, we may offer a store credit or replacement. If you have any concerns about your order, please contact us.